Privacy Policy
We (also referred to as 'We', 'Us', or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide through the Gaingate website (the 'Website').
We adhere to the following principles:
To ensure transparency about the collection and processing of your personal data:
We want you to be able to make informed decisions about the collection and processing of Personal Data. That’s why we created this website. To do so, we use various methods and procedures to share relevant information about how Personal Data is used, including contextual notices where appropriate. If we believe you need specific details, we will provide them at the right time and place. We are happy to answer any questions and will offer any clarifications within the limits of the law. You can reach us by email at: info@lueur-fluxor.com
Personal Data will be used solely for the purposes outlined in this Policy.
Personal Data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities to support the delivery and use of the Services. Personal Data are also processed by us to better understand your preferences and needs.
To access and use essential tools to protect your rights regarding Personal Data:
Our goal is to put you in a position to make informed decisions about the use and processing of Personal Data. That is why we created this website. To support this, we use various methods and procedures to provide relevant information about how Personal Data is used, in clear and accessible ways. If we believe you need specific details, we will provide them at the appropriate time. We are happy to answer any questions and offer any clarifications permitted by law. You can reach us by email at the address below: info@lueur-fluxor.com
Protect Your Personal Data:
While we cannot guarantee the absolute security of your Personal Data, we can assure you that we will continue to employ a range of measures and techniques to keep your Personal Data protected. Our Privacy and Security Policy is comprehensive.
1. The Scope?
This Policy describes the types of Personal Data the Company collects about individuals and how it processes that data, shares it with third parties, implements security measures, and related practices. This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including by reference to additional information we hold or can access. The Policy defines 'processing' as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of such data. Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect information from persons under 18 or permit them to use our services. If we become aware that we hold information about a child, we will delete it as quickly as possible.
2. What Personal Data Do We Hold About You?
If you use our services and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain situations. In other cases, we collect it by analyzing your use of our Services and service channels or by receiving information from our third-party partners.
3. No obligation to disclose personal information to the company and potential consequences.
You are not required to provide Us with any Personal Data. However, in certain circumstances, choosing not to do so may prevent Us from providing the Services or may restrict users' access to the website.
4. What types of Personal Data are we able to collect? When you visit our website, we will collect the following personal information:
This includes details of your online activity log and traffic data (such as IP address and the date and time of access), the language you use, software crash logs, the browser type, as well as information about the device you use. The information we collect is not personal data and cannot be used to identify you. Personal data we receive from you: any personal data you choose to provide to us when you connect to a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, address, phone number, and email address.
5. The Legal Basis and the Reasons for the Processing of Personal Data
The Company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal bases.
Without a valid legal basis, the Company cannot process your Personal Data. The legal grounds on which the Company may process your Personal Data are:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing is necessary to comply with a legal obligation.
Contact us by email for more details about the processing required to protect legitimate interests.
Below is a list of purposes and legal bases under which we may use the information you provide to us (Personal Data).
1. To share your personal information with third parties at your request to enable access to digital trading.
If you request it, we may collect Personal Data from you so we can forward it to third-party companies
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
Personal Data is required to help us address any inquiries you may have regarding the Services.
Processing is necessary to pursue the Company’s legitimate interests or those of a third party.
3. To comply with any legal, administrative, or judicial obligations, Personal Data is processed to satisfy applicable legal requirements.
Processing is necessary to ensure compliance with legal obligations.
4. To improve Our Services
We may use Personal Data to improve Our Services. This includes, among other things, crash and malfunction reports that we collect in connection with the Services.
Processing is necessary for the legitimate interests pursued by the Company or by a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to pursue the Company’s legitimate interests or those of a third party.
6. To execute and oversee activities that comply with the requirements of Our Services
Such activities include back-office operations, business development, strategic decision-making, governance and oversight mechanisms, etc.
Processing is necessary for the legitimate interests pursued by the Company or a third party.
7. To perform analyses, including statistical analyses
To make decisions on various matters, we use a range of analytical methods (including statistical ones).
Processing is necessary for the legitimate interests pursued by the Company or a third party.
8. To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims
Personal Data may be processed to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
Processing is necessary for the legitimate interests pursued by the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party service providers, such as hosting and storage vendors, IP address processing services, and user experience analytics providers.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will transmit the Personal Data you provide to us to those trading platforms. The use of your Personal Data by these platforms is governed by their privacy policies, and your data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners to obtain resources that help us enhance and improve the products and services we offer our customers.
Where necessary to protect the rights or property of third parties, the Company is permitted to disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors, buyers, or lenders of the Company or any other company in our group in connection with a transaction (including the sale or transfer of assets of the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or another group business.
ONLINE TRACKING NOTICE
Third-party services, such as advertising providers on our website or analytics companies, may be used. These providers may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and tailor products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and make it easier for you to return to the site.
7. Cookies and third-party services
We may use them based on their intended purpose:
Cookies are strictly necessary
Cookies are strictly necessaryThese cookies are essential for accessing the features you request and for navigating our website. We use them to deliver the information, products, and services you have asked for.
They are necessary for your device to download and stream data. This enables you to move around the site, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and last login date, to verify that you are signed in to the site. They are deleted when you close your web browser (session cookies).
Functionality Cookies
ScopeCookies help us recognize you on each visit to our site and allow us to remember your settings and preferences.
Additional informationThey remain active until their expiry date and persist even after the browser is closed.
Cookies for performance
ScopeWe use cookies to collect statistical data on the site's performance and to improve it. They also enable us to conduct analysis on our website.
Additional informationCookies store anonymous data that is not linked to any identified or identifiable natural person. They can be deleted when you close your browser, though some cookies may remain valid indefinitely.
Cookies are blocked or have been removed
To block or remove cookies, adjust your browser settings. Below are links with instructions for several of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
ONLINE TRACKING NOTICE This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer as permitted by applicable laws, regulations, policies, and orders. We will share your information with third-party trading platforms for 12 months. With your consent, we will continue to share your data for another 12 months.
We routinely review retained Personal Data to ensure it is no longer needed.
9. Transfers of personal data to a third country or to an international organisation
Your personal information may be transferred to other countries (i.e., to a third country—one other than the country where you reside) or to international organizations or jurisdictions. Company takes all necessary measures to safeguard the Personal Data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
10. Protection of Personal Data
We have implemented appropriate organizational and technical measures to safeguard Personal Data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will be error-free. We also cannot be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, but not limited to, disclosures caused by transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by law or by other obligations beyond our control, we may be compelled to disclose your Personal Data to third parties, such as public authorities. In such circumstances, we cannot control the safeguards those third parties apply to your Personal Data.
No transfer of Personal Data over the internet is completely secure. Accordingly, the Company cannot ensure the security of Personal Data you transmit to us online.
11. Hyperlinks to websites operated by third parties
Links to third-party websites and applications are provided on this website. These sites and apps are not under the Company’s supervision. We are not responsible for the collection or processing of Personal Data by these third parties. This Policy does not apply to actions taken through such sites or apps.
When you visit any third-party site or app, we recommend that you review their privacy policies before choosing to access or use them and before providing any Personal Data to them.
12. Changes to This Policy
This Policy may be updated at any time. If we make changes to this Policy, we will notify you by posting the updated Policy on our website. In addition, for significant modifications, we will use appropriate methods to inform you and will publish an announcement on our website. Unless expressly stated otherwise, amendments take effect upon publication of the revised Policy.
13. Your rights in relation to your personal information
You are entitled to ask the Company to verify the accuracy of the Personal Data collected about you, to correct any errors, and to delete any Personal Data the Company does not require. You may also restrict certain types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise your rights by emailing the address below.
Access rights
The Company can verify the accuracy of the Personal Data it processes about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.
The right of access must not conflict with the rights and freedoms of others. If a request would adversely affect another person’s rights and freedoms, the Company may refuse the request or limit its response.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to require that incomplete Personal Data about you be completed, taking into account the purposes of processing.
Right to erasure
You may request erasure if: (a) the Personal Data are no longer necessary for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data have been unlawfully processed; or (f) the Personal Data must be deleted to comply with the Company’s legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Processing restrictions
If you contest the accuracy of your Personal Data, you may ask the Company to restrict processing. Where restriction applies, Personal Data may be stored only with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on the Company’s or a third party’s legitimate interests, including profiling based on those interests. The Company will stop processing unless it demonstrates compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
For direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to the Company’s processing of your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may restrict your rights regarding your Personal Data as described in this section 13. The Company will provide information in response to your requests under section 13 within one month of receipt. This period may be extended by up to two months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, the Company will inform you of any extension and the reasons for it.
Unless otherwise provided in section 13, information provided in response to your rights under section 13 will be supplied free of charge. If a request is unfounded or excessive, particularly due to its repetitive nature, the Company may charge a reasonable fee to cover administrative costs or decline to act.
If the Company has reasonable doubts about the identity of the person making the request, it may request additional information.
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